Privacy Policy

Effective Date: 4/16/25
Last Updated: 4/16/25

Moonlight Makers ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at www.moonlightmakerswholesale.com (the "Site") and when you interact with our products or services.

By using the Site, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

A. Information You Provide to Us

  • Business name and contact details

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed via secure third-party providers)

  • Any other information you submit through forms or communication with us

B. Automatically Collected Information

When you visit our Site, we may collect:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device information

  • Cookies and tracking data (see Section 6)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you regarding your account or orders

  • Improve our website and user experience

  • Provide customer support

  • Send marketing communications (you may opt out)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your information. We may share your data with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and logistics providers

  • Business tools (e.g., CRM, email platforms)

  • Legal or regulatory authorities when required

All third-party services are contractually obligated to handle your data securely and only for the purposes we specify.

4. Data Retention

We retain your personal and business information as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.

5. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Object to processing or request data portability

  • Withdraw consent (for email marketing, etc.)

To exercise any of these rights, contact us at [your@email.com].

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyze traffic and usage patterns

  • Remember your preferences

  • Improve performance and marketing

You can manage cookie settings through your browser or opt out of certain trackers. Note that disabling cookies may affect site functionality.

7. Security

We implement industry-standard security measures to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Site is intended for business use only and is not directed to individuals under 18. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Site after changes are made constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
📧 Email: wholesale@moonlightmakers.com
📞 Phone: 828-505-0387
📍 Address: 43 Rankin Ave, Asheville, NC 28801 USA